As soon as it comes to the OTT (Over-the-top) satisfied streaming platform, Netflix is one of the popular services around the world. The better part is that you could stream Netflix connected on your smart TVs, PlayStation, Xbox, Chromecast, Apple TV, Mobile devices, Computers, Blu-ray players, etc. Unhappily, any of the users are facing Netflix Error F7702-1003 on their PCs.
- Outdated browser – If you see this error whereas attempt to stream content from Netflix, chances are you are managing an outdated browser version that is being discarded by the streaming service. In that case, you could fix the problem by installing the modern version accessible.
- Glitched Firefox DRM module – An outdated or degraded DRM (Digital Rights Management) component could also be dependable for this sort of issue with Netflix. If this scenario is related, you should be capable to resolve the problem by reinstalling the Content Decryption Module from the Options menu of Firefox.
Method 1: Update browser to the latest version (if valid)
As it turns out, you could also expect to see this exacting error code if you are attempt to stream comfortable from Netflix from a severely outdated browser version that determine the streaming service to decline the connection.
unnatural users are reporting that this problem is going on on both Firefox and Google Chrome.
If you search yourself in this scenario, the first thing you could do is follow a series of procedure that would update your browser build to the newest before attempting to stream content again.
Depending on which browser you are managing, follow sub-guide A or sub-guide B to ensure that you are managing the newest version of the browser of your choice.
A. Update Mozilla Firefox
Step 1 : launch by opening up Mozilla Firefox, afterward click on the action button in the top-right corner of the screen.
Step 2: commencing the action menu of your browser, proceed and pick on the Help tab to bring up the context menu, afterward pick on the About Firefox entry.
Step 3: once upon a time you are inside the About Mozilla Firefox menu, pick on the Restart button if a new version is accessible.
Step 4 : stay patiently awaiting the operation to entire, then click Yes at the User Account Control (UAC) to grant admin access.
Step 5 : previously your browser is simplified, restart Mozilla Firefox and notice if the problem is resolved.
B. Update Google Chrome
Step 1 : set up by opening Google Chrome and picking on the action button (top-right corner of the screen).
Step 2 : Contained by the action context menu, pick on the Help submenu after that click on About Google Chrome from the list of obtainable options.
Step 3 : later than you are completely inside the About Google tab, your browser should repeatedly download and install the newest version if accessible.
Step 4 :In case a new version is found, it would automatically replace the present (outdated version). previously the installation is inclusive, reboot your computer and see if the ‘F7702-1003’ error is fixed.
Method 2: Reinstalling the Firefox DRM
If you are using Firefox, you could also expect to look the ‘F7702-1003’ error due to an outdated or ruined DRM (Digital Rights Management) component that is no longer being established by Firefox.
Firefox’s DRM part works in a different way from Chrome, and it turns out that it’s method more prone to split than Google’s browser.
If you are encounter this problem while attempt to stream Netflix content from Firefox, you may be able to fix the problem by reinstalling the Firefox CDM (Content Decryption Module)
If this scenario is applicable,
go behind the instructions under to reinstall the DRM module used by Netflix by reinstalling the Firefox CDM module:
Step 1 : To begins Firefox and click on the main action button in the top-right corner of the screen, afterward click on Options from the list of obtainable options.
Step 2 : While you are inside the Settings menu of Firefox, pick on General from the menu on the left, afterwards scroll down through the list of special categories and uncheck the box linked with Play DRM-controlled content.
Step 3 : And just the once the box associated with Play DRM Content is disabled, then click on the same action button (top-right) section of the screen, afterward pick on Add-ons from the context menu that just appeared. Inside the Addons menu of firefox, click on Plugins from the menu on the left, afterward wait awaiting the section labeled Primetime Content Decryption Module stop display on the menu on the right-hand side.
Step 4 : just the once the Primetime Content Decryption Module ends displaying, restart firefox and resume running on Netflix once more and see if the crisis is now fixed.
If you at a standstill end up see the same ‘F7702-1003’ error even after following the instructions more than, move down to the next probable fix under.
Method 3: Cleaning the Netflix Cookies
As it turns out, an additional reason why you could expect to see this error is a scenario in which some kind of ruined cached data is put off your Windows computer from between to the Netflix server.
A lot of affected users have reported that they finally managed to fix the ‘F7702-1003’ error by clearing your browser cache and deleting the specific Netflix cookie.
nonetheless, the exact operation of doing this would be special depending on which browser you are managing. however to make things easier for you, we have compiled a set of instructions that would walk you from side to side the process of clearing the cache of the most well-liked Windows browsers.